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LacyTheLegend said:
I FINALLY picked up the Legend up today. The mechanic had put the head gasket on backwards. (spare me lee! :giggle: ) With the HG replacement the mechanic changed the spark plugs, but not spark plug wires, the car is still misfiring and the mechanic has told me to take the car to another shop that can 1. find out which cyclender is misfiring, 2. why my check engine light is still coming on. If these issues are related to the HG, the shop will pick up the bill. I am just thinking that since the cyclinder issue began after the spark plugs were replaced, that this problem is not a random. Also, it seems like the exhaust is expelling a little too much white smoke when I accelerate. There is just a little white smoke when the car is idling. How do I determine what is normal compared to what is too much?
Since you did not listen to me before then listen to me now.

Bring that car to Atlanta!

If you can not do that then at the least let me locate an adequate shop for you in the Birmingham-Taladega area. I know a few mechanics in there that will give me great recomendations.

I bet that mechanic will never accept another Legend again! :giggle: No one realizes how hard it is until it is too late!

Later!
Lee
 

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I talked to Lacy last night and this is what we have come up with.

First, She is sending them a letter explaining the whole situation in detail. In the letter she will request for her money to be refunded and the shop to pay for another HG and any other problems found that can be connected to thier work. Also they will have to cover any transportation costs for the vehicle since it can not be driven.

Second, They will negotiate and she will not settle for anything less than them signing a contract agreeing to cover the costs for the repairs associated to thier work, another HG, and at least $400 in cash. Yeah they are loosing big, but they screwed up big. Also in a town like where she lives bad word of mouth can destroy a company.

Finally, I am going to roll up there with a trailer and snatch up that Legend and bring her to Atlanta to get HG, WP, Timing Belt, Coil, etc. With the way the contract is worked she will at least break even. So basically they will be paying for her WP/Timing Belt job in exchange for her problems.

Can you imagine getting all this work done for $900 and only a bit over a month without your car! That is almost the price of just the parts!

Later!
Lee
 
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